Thomas C 02 Jun 20
"I'm going to put 4 stars overall because of the following issues: - Android application bluetooth didn't unlock car on my phone, recent Android 10 phone.This was fixed by using another phone. I would have expected the application to be better tested, if a permission issue, the application should be better design to request the permission rather than fail silently. - All the car window looked like they had been cleaned with a dirty cloth leaving lots of marks. Fine for front and rear as it can be cleaned with the screen wipers but it was hard to see through the side windows and wing mirrors. - The car was listed as a Hybrid but the electric engine would not kick in, the battery was fully flat, didn't charge even a 160 miles return trip, disappointed - I booked through the web with a discount of 10GBP for the first travel but then realised if I had booked through the mobile app I was eligible for 20GBP discount, disappointing the maximum discount isn't applied consistently."

Adrian A 02 Jun 20
"I did not pick up the car because it was out of order. temporary access wheel max. speed 50 mp / h and in the car was the original damaged wheel without air. I wanted to drive 90 miles without a spare wheel is crazy. wasted time."

Jessica S 01 Jun 20

Robert B 01 Jun 20
"Brilliant service and brilliant car"

Mark A 01 Jun 20
"Great experience all round. Car was easy to find and drove well. Thanks Joe!"

Michal S 01 Jun 20

Emily J 01 Jun 20
"Really easy pick up, the car was clean inside and ran very smoothly. Sometimes the car struggled to go into fifth gear but it was not problematic. The windscreen washer was not very effective but we got by. Overall, a great car and easy booking. I would recommend this service and Joe as a car owner and would use this again."

Davide R 01 Jun 20
"The owner of the car is an amazing person, very patient and always available. The exterior of the car was very dirty and sticky, the inside also was slightly dirty. Might need a wash every here and then. Other than that the car performance are great tho!"

Temitope A 01 Jun 20

Maria P 31 May 20
"Very quickly and Easy way with his cars. Very smart and nice."

Matthew D 31 May 20

Adam P 31 May 20

Nicholas H 31 May 20
"Yeah all was smooth great drive no issues it was Parked well for us and the car was clear. Windscreen fluid needs topping up but that’s no issue - 5* would hire again!"

Gemma M 31 May 20
"I didn’t deal with the owner but have to say our first experience wasn’t great. We had to keep messaging them to lock and start the car ever time we parked up and they had to keep reseting the car remotely. We only had the car for a few hours and this wasted a lot of time and was very frustrating! The app also has too much going on with it, it needs to be made simpler. The customer service however was amazing and they replied to messages instantly. It’s a shame we had all the issues as it the customer service stays this good it would be a good service."

Joe L 31 May 20
"Easy to find, reliable locking system, great service."

Kamara G 30 May 20

Philippa B 30 May 20
"Car was great, very clean and smooth to drive. I had never driven an automatic before, but the owner and Hiyacar were very supportive with my queries and it was surprisingly easy to learn! Thank you. I’ll be back :)"

Rocquel m 30 May 20

Candice R 30 May 20
"Hiya saved the day"

George-Alexandru R 29 May 20
"An extra star for the vehicle. It is splendid. I had some problems with the digital key though. I had to extend the booking and the app couldn't connect to the car anymore. It took 1 hour to solve through the chat."

Trevor D 29 May 20
"5 Star For Evey One"

Claire P 28 May 20
"Great, economical run about. Thanks!"

Gaetano C 28 May 20

Pavel B 27 May 20

Charles R 27 May 20

Pablo O 26 May 20
"Very easy and convenient. We had a moment of panic when we entered the car the second time and couldnt start it... we forgot to unlock it! Otherwise a very smooth ride."

Thiago S 26 May 20

Andrew K 26 May 20
"Easy to use, much simpler and quicker than using one of the main hire car companies."

Martin D 26 May 20
"Everything went better than expected and expectations were high! First time hiyacar user and went with instant book and QuickStart. Instant book meant I had no real interaction with Joe (so nominal 5 star review there) but the car was clean and efficient while the QuickStart process and hiyacar app were very smooth. Guess the real test may come if things ever go wrong but I was very happy that it all worked out well! Thanks to Joe for the lend of his car and hiyacar for the technology and connection to Joe."

Kamil G 26 May 20

Antoinette W 26 May 20

Ana M 26 May 20

Joseph C 25 May 20

Rachel H 25 May 20

Nicu G 25 May 20

Corrinne P 25 May 20
"No issues, vehicle drives nice, hiya car and owner on hand to assist with any questions, 5 star service from both will rent vehicle again. This vehicle is very efficient, especially for long distance driving"

Michał L 24 May 20
"Great car, great first experience. Thank you!"

Chris P 24 May 20
"Easy and excellent!"

Shannon B 24 May 20

Eleonore K 24 May 20
"Such an easy car to drive! And I love the hybrid function, I drove all the way to Heathrow airport to pick up a friend without using hardly any fuel! ⭐ I definitely recommend this car!"

Jose M 23 May 20
"Really nice car comfortable to drive and also don’t spent much money on petrol"

Thomas P 23 May 20

John A 23 May 20
"Nice and easy car to drive, easy parking location to find and good communication with owner!"

Jade H 23 May 20
"Car was great to drive and very clean. The process of picking up and dropping off was very easy and convenient."

Raphael B 23 May 20

Rose P 22 May 20
"Great car easy to find and park helpful owner and great support for NHS key workers. Thanks!"

Mark H 22 May 20
"Great car. Easy process"

Thomas A 22 May 20

Corrinne P 21 May 20
"Communication quick and helpful from both owner and hiya customer support when asked questions or required confirmation. You might be driving alone, but you have a team with you to support. The vehicle is easy to drive and manoeuvre, I enjoy driving this vehicle and look ein using it again. Thank you"

Ricardo D 20 May 20

Eugene G 20 May 20
"Brilliant car, brilliant service from hiyacar. Highly recommend!"

Alexander W 19 May 20

Matthew D 19 May 20
"Perfect. Thanks Joe."

Corrinne P 19 May 20
"Interior was clean looked after. The vehicle was nice to drive. Never drove a prius before, I found it very comfortable and easy to manage I will book again. Thank you."

Lauren B 18 May 20

Matthew D 18 May 20
"Great car, almost new. Only note is that there was a very loud bleeping noise regularly which I assume is a safety feature of some kind but despite two of us trying various buttons and instructions wasn't able to turn this off. Wasn't clear of the reason and it became quite annoying! Otherwise a nice drive, enjoyed the cruise control and Bluetooth. Thank you. Would use again."

Joseph F 18 May 20
"Great - easy pickup, very clean inside."

Kush P 17 May 20

Callum G 17 May 20
"Great, easy pickup. Simple directions and good value. Thanks very much!"

Edmund B 17 May 20

Constance M 17 May 20

Rowena J 17 May 20
"Great car, just remember to start the car within a few minutes of unlocking it otherwise the engine immobilises."

Falisha W 16 May 20

Emmanuel S 14 May 20

Eugene G 12 May 20
"Hiyacar are amazing have helped us out so much. Really a brilliant company to go with. Highly recommend and great cars available"

Lauren G 11 May 20
"Amazing service for NHS Staff. Great owner and company, would 100% recommend!"

Hamidullah A 11 May 20
"Great car, convenient, no issues whatsover, Thanks Joe!"

Hamidullah A 11 May 20
"Great car, convenient, no issues whatsover, Thanks Joe!"

Hamidullah A 11 May 20
"Great car, convenient, no issues whatsover, and helping keyworks get from A to B. Thanks Joe!"

Natalie P 11 May 20

Rocquel m 10 May 20
"👍🏾👍🏾👍🏾👍🏾"

Sławomir B 09 May 20

Victoria Y 09 May 20
"Thank you. So easy to arrange, and making work a whole lot easier right now"

Lauren B 09 May 20

Kristiyan V 08 May 20

Lydia C 06 May 20
"Great little drive"

Shannon B 06 May 20

Rolando N 04 May 20
"Joe’s car us very nice. Would love to hire it again in the future. Very gas efficient car."

Rocquel m 03 May 20
"A bit of complication at first but sorter very quickly loverly car when needed for my shift, reliable."

Victor R 03 May 20

Daniel E 02 May 20

Lauren B 29 Apr 20

Zakiuddin M 24 Apr 20
"I am a doctor in the NHS and Hiyacar provided me with a car when I needed it the most. I didn't pay a dime for it. Thank you ever so much."

Andrew D 23 Apr 20
"Great car to drive"

Michael S 20 Apr 20
"Excellent"

Malwina R 20 Apr 20
"The car was lovely to drive and the whole process really easy to get to grips with. It was great thank you!"

Mahin M 20 Apr 20

Amy J 19 Apr 20
"Big big generosity shown to me (an NHS worker) during Covid 19 pandemic. Thankyou. The car was clean and tidy and just the ticket ! Hope you got the little thankyou gift I left in the car for you. "

Jerome D 18 Apr 20
"Car was in perfect condition and was a really nice drive. Thank you for your help. "

Ahad U 17 Apr 20
"Great car and very easy to collect and drop off. As a key worker received a generous discount which helped at the current situation. Will definitely book again !!!!!!! Thanks Joe"

Sarah A 16 Apr 20
"Great car, Joe was very responsive to queries. Thank you its been a real life saver "

Rachael J 16 Apr 20
"Great service, brilliant vehicle ! Easy to pick up and drop off! Thank you so much Joe for being so generous to allow this vehicle use for myself as an NHS worker in this time ! "

Thomas A 16 Apr 20

Thomas A 16 Apr 20
"Super service - 10/10"

Samantha M 15 Apr 20

Zakiuddin M 14 Apr 20
"I cannot put into words the amount of benefit I had from the Kind offer to NHS workers from Hiyacar. We did have to get onto an emergency roster with consecutive nights due to the public health emergency but not owning a car put me in a difficult position. Special thanks to Joe for letting me retain the car for a second time. I shall be very grateful."

Amy J 13 Apr 20
"Thankyou SO much for giving me your car to use for free during the Covid pandemic, which allowed me to get to and from my NHS work base more safely. It was clean, tidy, economical and most of all, so generous of you. "

Lauren B 13 Apr 20

Paris Y 13 Apr 20
"Thank you to the owner of this car and Hiyacar for lending it for NHS staff to go to work. It's a very decent car to drive and the fuel economy is fantastic. It helped me to go to work at the hospital without worrying about taking public transport and transmitting Covid-19. Excellent service as well!"

Alan P 12 Apr 20
"Excellent experience throughout 😁👍"

Oluwaseun I 11 Apr 20
"Perfect experience. Was able to drive to work instead of taking public transport during the pandemic. Thanks "

Dhulakshi S 11 Apr 20
"The hassle free booking of this car meant I could move out of my home in the space of a few days and travel to and from work safely, and in such a comfortable ride! I only wish I was able to book it for longer! Thank you so much, your generosity means everything at this incredibly difficult time. From an NHS doctor"

Edmund B 10 Apr 20

Rebecca M 09 Apr 20

John O 08 Apr 20
"Nice car, easy to pick up, no problems at all! "

Paris Y 08 Apr 20

Hasnat A 06 Apr 20
"Great owner and fantastic car to help get me to clinics and hospitals for shifts. This has been a great/hassle free service and experience. Customer service was brilliant. Rachel, Sammy and Portia are an asset to this company. Hiyacar have really done their bit for the community under the current challenges with COVID19. I wish Hiyacar all the best with all future endeavours. "

Francesca F 05 Apr 20

Sara W 04 Apr 20
"Very grateful to Joe and Hiyacar for letting me use this car to get to work safely as NHS staff. The car drove wonderfully and is in great condition."

Mohammed K 04 Apr 20
"Excellent Service As Usual From The Owner & Hiyacar. Very Thoughtful & Supporting For Key/Essential Workers. Keep Up The Great Work #Keyworkers#Covid-19#StayAtHome#SupportNHS."

Lauren B 03 Apr 20

Charlotte C 02 Apr 20

Nicole G 31 Mar 20

Michael S 31 Mar 20

Amber D 23 Mar 20
"A really straightforward and stress-free experience! "

Aaron B 22 Mar 20

Andrew D 22 Mar 20
"Super convenient nice new car and no human contact so virus free!"

mario p 22 Mar 20
"This booking was perfect but hiyacar had to find it to me as previous car from this owner was 1 hour and a half away from where it should be. "

John W 20 Mar 20
"Lovely clean car. Fantastic service. Could not have been better."

Chavon L 19 Mar 20

Timur A 19 Mar 20
"Great car really smooth to drive and value for money way better than Zipcar"

Dario C 16 Mar 20

Holly M 16 Mar 20
"Great service all round as usual. Very happy with the hire in all. Only note, car fuel was empty upon collection and had to refill straight away. Other than that no complaints! Thank you. "

Amy C 15 Mar 20

George T 15 Mar 20
"Hiya makes it easy and Joe's car makes it satisfying. It's a low emission car, which makes it super convenient to drive around London with no worries about LEZ. That was my second time lucky to get this car for the time needed, and I hope that to be the case every time I need it. "

Anthony S 15 Mar 20

Liz S 15 Mar 20

David E 15 Mar 20
"Great little car. No problems at all. Will use again. "

James C 15 Mar 20

Suhel A 15 Mar 20
"It’s a great car to drive. "

Desmond C 13 Mar 20
"Great car , lovely and clean, drives well . Good in fuel . Credit to owner . Definitely will hire again . "

Tom J 11 Mar 20
"Great hire - Joe was easy to communicate with. Car was perfect size and fuel efficient."

Liz S 10 Mar 20
"Really easy booking and nice new car"

Charlotte P 08 Mar 20
"So simple and easy, easy to book, pick up the car and return. Car immaculate and great to drive. 100% would book again. "

Shirl I 03 Mar 20
"Hiyacar are super responsive during their opening hours via the app. Joe was unavailable before or during my booking to answer my questions. He did apologise after I had returned the car. The bay is through the gate and around the corner on your left. Car only has 5K on the clock so really new. Strongly suggested to take a picture yourself of the fuel gauge as after I uploaded mine there was no way to access it to top it back up to same level. Write down the exit code as that disappears from the app after you press pick up. Save you getting stuck like I did."

Henry J 01 Mar 20
"A great wee car. Perfect for a weekend getaway"

Ben W 01 Mar 20

Kieran G 24 Feb 20
"Good vehicle. Handy location for me."

Martin E 22 Feb 20
"Vehicle was in great condition and drives perfectly. Didn't meet the owner but the car itself has exactly as described. Had a slight issue with the QuickStart on initial booking which was resolved but also delayed my journey massively. Hopefully next time I use it, it works more smoothly. "

Rachel C 21 Feb 20
"Great service and car! Will definitely use again "

George T 21 Feb 20
"My booking was accepted and confirmed almost instantly, even though I booked around midnight and six hours before picK up. Brand new, low emission-petrol, excellent drive, economical, GPS, USB port, used it with my family of four and it was super smooth on and off the motorway under heavy rains. Will definitely check first the availability of Joe's fleet for my next booking. "

Tomasz N 20 Feb 20

Sandra B 18 Feb 20
"Great communication with owner. Who was able to get me started on my hire. Car nice to drive . Only issues locating car and not being able to start booking until 50 minutes after start time. Had to phone Hiyacar 3 times to try to track and open car being told on each occasion that I would have to go on website and use chat as operator could not answer my queries and chat option not on app. "

Shaun E 17 Feb 20

Christopher C 17 Feb 20
"Everything worked like clockwork. The car was well presented and just what I needed. The Hiyacar app was clear and super-efficient "

Daniele C 17 Feb 20

Alexander O 17 Feb 20
"Great interior, drives so smoothly and I enjoyed every minute with this vehicle "

Vicki B 17 Feb 20
"First car had a flat battery so unusable. 1 hour and 15 mins after my booking had started I was in another car which delayed me hugely on it outbound journey and whuch added time to my inbound trip as it was further away from my home. Never heard from the owner (Joe who seems to own a whole fleet of cars) and Hiyacar only gave me £10 off the car hire plus a £6 one way cab ride to get to the second car. Massive inconvenience with minimal compensation for the total hassle caused "

Robert K 16 Feb 20
"Easy pickup process and booking, was economical to drive and would use again for sure. A+"

Patrick R 15 Feb 20

andrew n 14 Feb 20

Jubin C 08 Feb 20

Hunter S 03 Feb 20
"Loved it! Might book soon. Thank you sir."

Rory M 02 Feb 20
"Warning signs at the start but did the job in the end"

Matthew S 01 Dec 19
"Great car and great service "

Peter B 01 Dec 19
"Great car, no issues whatsoever."

Henry J 01 Dec 19
"Thanks Joe for the great car. Great car for getting around London. "

James S 28 Nov 19
"Great car and easy rental! "

Omar S 25 Nov 19

Hayley B 24 Nov 19
"Car is perfect! Beautiful drive and easy to find location. Hiya customer services are some of the best I have come across in a long time, thank you all for all your help and support. Sorry Joe but the parking politics has forced me to rate you so low. "

Sung K 23 Nov 19
"Gd "

Bilal R 22 Nov 19
"Great"

Aisha C 19 Nov 19

Vitalij L 18 Nov 19

Celine S 18 Nov 19

Mo S 18 Nov 19

Mihai-corneliu R 17 Nov 19
"Great car! "

Anna-Maria H 17 Nov 19
"Great car "

Leah B 16 Nov 19
"Great little car, good location "

Michael K 10 Nov 19

Todor M 09 Nov 19

Moynul A 04 Nov 19
"First of all, Joe was great. He provided a better service than Hiya Car customer service. Picking up and returning the car was very frustrating as Hiya Car made it difficult however they promised to give back 50% of booking and plus the cab fare. Joe was very helpful and checked on me at times. Thank you Joe for providing excellent service. Would rent from you again."

James H 03 Nov 19

Liva L 03 Nov 19
"Lovely, little car! Easy to get around with and good location."

Richard G 03 Nov 19
"Effortless. Great clean car!"

Nicole G 01 Nov 19

Nael E 01 Nov 19
"Another massively successful hire from the owner and by using Hiyacar... especially the amount of help and understanding from the Helpdesk team as well as the owner when I ran into difficulties returning and checking back in. Again, I’ll be hopefully be booking the service soon. "

Erisa N 29 Oct 19

musfiqul I 29 Oct 19
"very good customer service. easy to book. but I will suggest hiya car if they make pick up presses easy way via mobile app. as if car engine off for 10 min from app need to unlock then start engine as I found few times problem like that. i know it's a secury reason but as all customer will have car key as soon they pick up car. so hope hiyacar make it easy. apart from that everything very good 👍🏻"

Anna C 27 Oct 19
"Great little car would definitely use again!!"

Marvin H 27 Oct 19
"lovely car. drives like a dream."

David L 27 Oct 19

Lee C 25 Oct 19
"Really difficult from start to finish the app was not working properly and it was impossible to obtain any help when I couldn’t start the car. I really do think with a previous hybrid car a couple of basic instructions would’ve been great before I got to the car or just on those two cards you got hanging up just something that telling you where the bloody footbrake and handbrake as it used to be called but it’s just ridiculous it took me over an hour to get the car moving which meant I didn’t go to the destination I’m planning to last night waste of money the whole thing afternoon I wouldn’t of booked. To add insult to injury the app is telling me 20 to 15 the car is due back and then suddenly hit 2130 so I hope I’m not gonna get charged a late fee and I’ve left 3 pounds for the petrol because "

Dillon H 25 Oct 19

Andrew G 23 Oct 19
"I'm afraid I didn't meet Joe so its hard to comment, however, the car was where it was supposed to be and it was quite clean inside and out, not spotless, hence Joe lost a star for that. Taking the photos is a drag but I guess it needs to be done. On the whole it went fine, once I got started and got the hang of using my mobile to unlock the car (impressive technology really!) it went well I chose the Yaris for two reasons, first I want to be eco friendly, second, this car is amazingly close to where I live. Thanks Joe"

Dillon H 22 Oct 19

Benjamin T 20 Oct 19

Mohammed B 20 Oct 19

Dillon H 20 Oct 19

Catherine M 19 Oct 19
"Excellent car, easy to drive. Very low fuel costs. Second time using this car owner and great service :) "

Dillon H 19 Oct 19

paul A 19 Oct 19

Nael E 18 Oct 19
"Another phenomenally successful booking from Joe… I will be categorically using the service and preferably his cars again and again and again in the coming months"

Erisa N 15 Oct 19

Sinead C 14 Oct 19
"Cheap on fuel and easy to drive. Joe responded very quickly whenever I had a question. "

Michael M 13 Oct 19
"Great car and accessibility "

Sarmite O 13 Oct 19

Naqeeb S 13 Oct 19

Leon F 12 Oct 19
"Easy to find and exactly what I expected only surprise was stickers on the side and connectivity abit poor but other than perfect hiya. Thank you"

ilaria M 08 Oct 19

Alice L 06 Oct 19
"Great car in pristine condition. Easy pick up and drop off - thanks Joe!"

Keith M 05 Oct 19
"Nice car to drive. Joe was helpful when I collected the car. Would rent again."

Catherine M 05 Oct 19
"First time user and had an excellent trip using the car. Fast reply from owner and very clean interior and easy to use. Recommended highly! "

Eleonore K 02 Oct 19
"Great car for a weekend away, looks brand new! I found the location ideal and parking instructions clear. Joe was very responsive too, and left clear instructions in the car and wipes/bin bags for cleaning the car after our hire, which I found very convenient! Would definitely recommend! "

Javier O 30 Sep 19

John R 29 Sep 19

Zoe H 28 Sep 19
"Lovely car, comfortable and very nice to drive. Owner was nice and helpful. Definitely recommend! "

Portia G 26 Sep 19
"Great car, great location. So easy and convenient. Will definitely hire again!"

Nadeem A 26 Sep 19
"Great self driving experience ! Bad on fuel very bad "

Joe C 26 Sep 19
"Great experience - really boring car though :( terrible speakers too, but everything else was great easy pick up drop off, reliable etc "

Joseph P 26 Sep 19