Profile picture for Hiyacar

Hiyacar

Member since February 2020
Last seen 33 minutes ago

13,206  reviews

response time

99%

of requests accepted

1,000+

number of hiyas

Hi 👋 Welcome to the Hiyacar Club!

The cars you see listed on this account are owned by one of our fleet partners but managed by Hiyacar as a CoMoUK accredited Car Club. This means if you reach out to us on chat you will get a response from one of the Hiyacar team & all owner reviews are based on the service provided by Hiyacar. 🚗

If you want to find out more about our Car Club, head over to https://help.hiyacar.co.uk/en/articles/4501669-car-club-cars-what-are-they.

Hiyacar is an official car club operator in Tower Hamlets, Hackney, Waltham Forest, Greenwich & Bristol. For other areas of London & Edinburgh, these cars are either on private parking or under resident subscriptions as part of our car guardianship program. If you want to know more about on how to adopt a Hiyacar, check out: https://www.hiyacar.co.uk/adopt-a-hiyacar.

+ more

Hiyacar Club has received 13,206 reviews

01 Jul 25
"It was extremely frustrating as the car is parked in an internet dead zone. I kept having to go up to the top end of the street, furthest away from the car, to be able to get some sort of reception. This was the same for both pick up and drop off which added half an hour extra each time. The first car I hired there was no issue with the internet so worked smoothly. You really need to look at where the car parking is and the internet reception. The car was also a bit dirty inside but that's not much of an issue compared. This will definitely make me think twice about using Hiyacar's own cars in the future."

Car
Owner

30 Jun 25
"The car is absolutely filthy and smells really bad. Also there is no windscreen cleaning liquid (lady time we got the car was the same and it was more than a month ago). If it wasn't because it was an emergency I would have cancelled the booking straight away"

Car
Owner

30 Jun 25

Car
Owner

29 Jun 25

Car
Owner

29 Jun 25
"Easy to use, no car problems or app issues, highly recommend!"

Car
Owner

29 Jun 25
"Car did the job but was dirty when we picked it up and had half a tank of fuel - probably wouldn’t use again."

Car
Owner

27 Jun 25
"Car was fine, but dirty inside."

Car
Owner

26 Jun 25
"[July 2025] Reduction in stars for Driver car door not opening from the outside and the general state of the body which has its fair share of dings and bruises. It could use a wash, also, it kept dropping my Android Play which affected my experience. But the car drives absolutely fine and the AC works well."

Car
Owner

23 Jun 25

Car
Owner

23 Jun 25
"Loved the car, such a nice drive! and it's easy to find and easy parking when dropping it off"

Car
Owner

22 Jun 25
"Car was very dirty, inside and out. Has an issue when starting the car and says key not in car. Takes a few minutes to get going"

Car
Owner

22 Jun 25
"Car was dirty, 5 PCN notices inside the car along with lots of sand. No windscreen washer liquid either. Car itself drives well."

Car
Owner

22 Jun 25
"Very easy pickup and drop off process. Unfortunately the air conditioning didn't work on a hot day, the Bluetooth wouldn't stay connected, the car was slightly unclean and the driver door doesn't open from the outside. Except for those issues I would give this 5/5."

Car
Owner

22 Jun 25
"The car wasn't the cleanest, and it is very gutless and slow especially on the motorway or up steep hills. The tracking is also out and I think it might need a new wheel bearing."

Car
Owner

22 Jun 25

Car
Owner

21 Jun 25
"Total rip off. I was charged £20 to add 15 mins extra and my initial booking was only £23. Then because the petrol tank was just over half full I was charged £13.50 for petrol and £20 admin fee. Absolutely rip off and can’t believe the additional costs I was charged. Will definitely be deleting my account."

Car
Owner

20 Jun 25
"Really lovely car to drive. Very smooth and simple tech for connecting my phone etc which was such a plus. Very grateful for the a/c on a hot day. I’d absolutely book again. As a hybrid it was of course super fuel efficient. The only downside, and certainly not the end of the world, was that it was very dirty inside and out and there was no screen wash. Hard to avoid the dirty windows as parked under a tree but a shame I couldn’t wash it off a bit."

Car
Owner

18 Jun 25

Car
Owner

15 Jun 25
"Car was very dirty and almost empty of fuel. Had to fill it up and clean the windows myself. Very hard to find a parking spot at the end of the booking."

Car
Owner

14 Jun 25
"The vehicle had several issues: the most serious was that it wouldn’t start this morning when we wanted to set off back to London. It eventually did, but it was very worrying and stressful as we were in the middle of nowhere. I think this is related to wider engine trouble as the vehicle didn’t seem to be accelerating very well up hills in particular. The second thing is that the touch screen computer wasn’t working so I couldn’t control the ventilation or any other features. The air con was on full blast when I picked up the car and had no ability to change it, which meant a very loud and cold journey. This was distracting. I’d appreciate a partial refund as compensation for these issues."

Car
Owner

10 Jun 25
"Very good experience. General feedback for Hiya - it would be great to also have day rates"

Car
Owner

10 Jun 25

Car
Owner

08 Jun 25
"Had issues in the morning with 2 of the cars not being returned. The staff from Hiya was really helpful throughout, Godwin was a Godsent. Thanks am"

Car
Owner

07 Jun 25

Car
Owner

06 Jun 25
"Super easy to find, access and drive. Car was very clean. Will 100% be using this specific car / owner again. Thank you!"

Car
Owner