Jake B 06 Jul 25
"Car was dirty inside and out, definitely needed some maintenance, it struggled on startup and the ac belt made an interesting noise. Cruise control stalk buttons were missing so couldn’t use that, and the tire pressure sensor warning light wasn’t reset when they had the tires replaced last so it was showing an error on the dash despite being fully inflated. Won’t use this car again."

Karolina S 04 Jul 25
"The car was very dirty upon pick up both from the outside and the inside. The touch-screen display inside of the car was broken and didn't work so we could not control the AC, the radio and use other functions. We drove for 6 hours in the heatwave with no way to adjust the AC... The service icon came up after driving 100 miles. Unfortunately, the car would also not lock or unlock in places where there was no reception. Not sure if this is mentioned somewhere, but I was not aware this is the case. We were in the mountains of Snowdonia and struggled to get in the car. Other than above, a nice car and easy pick up/drop off."

Khalil D 02 Jul 25

Damon S 01 Jul 25
"It was extremely frustrating as the car is parked in an internet dead zone. I kept having to go up to the top end of the street, furthest away from the car, to be able to get some sort of reception. This was the same for both pick up and drop off which added half an hour extra each time. The first car I hired there was no issue with the internet so worked smoothly. You really need to look at where the car parking is and the internet reception. The car was also a bit dirty inside but that's not much of an issue compared. This will definitely make me think twice about using Hiyacar's own cars in the future."

Roberto C 30 Jun 25
"The car is absolutely filthy and smells really bad. Also there is no windscreen cleaning liquid (lady time we got the car was the same and it was more than a month ago). If it wasn't because it was an emergency I would have cancelled the booking straight away"

Jessica R 30 Jun 25

Dario M 29 Jun 25

Tobias R 29 Jun 25
"Easy to use, no car problems or app issues, highly recommend!"

Adam T 29 Jun 25
"Car did the job but was dirty when we picked it up and had half a tank of fuel - probably wouldn’t use again."

Sebastiaan A 27 Jun 25
"Car was fine, but dirty inside."

David B 26 Jun 25
"[July 2025] Reduction in stars for Driver car door not opening from the outside and the general state of the body which has its fair share of dings and bruises. It could use a wash, also, it kept dropping my Android Play which affected my experience. But the car drives absolutely fine and the AC works well."

Harriet F 23 Jun 25

Keshia A 23 Jun 25
"Loved the car, such a nice drive! and it's easy to find and easy parking when dropping it off"

Tarig M 22 Jun 25
"Car was very dirty, inside and out. Has an issue when starting the car and says key not in car. Takes a few minutes to get going"

James W 22 Jun 25
"Car was dirty, 5 PCN notices inside the car along with lots of sand. No windscreen washer liquid either. Car itself drives well."

Peter M 22 Jun 25
"Very easy pickup and drop off process. Unfortunately the air conditioning didn't work on a hot day, the Bluetooth wouldn't stay connected, the car was slightly unclean and the driver door doesn't open from the outside. Except for those issues I would give this 5/5."

Felix C 22 Jun 25
"The car wasn't the cleanest, and it is very gutless and slow especially on the motorway or up steep hills. The tracking is also out and I think it might need a new wheel bearing."

Francisco S 22 Jun 25

Jonathan C 21 Jun 25
"Total rip off. I was charged £20 to add 15 mins extra and my initial booking was only £23. Then because the petrol tank was just over half full I was charged £13.50 for petrol and £20 admin fee. Absolutely rip off and can’t believe the additional costs I was charged. Will definitely be deleting my account."

Rachael E 20 Jun 25
"Really lovely car to drive. Very smooth and simple tech for connecting my phone etc which was such a plus. Very grateful for the a/c on a hot day. I’d absolutely book again. As a hybrid it was of course super fuel efficient. The only downside, and certainly not the end of the world, was that it was very dirty inside and out and there was no screen wash. Hard to avoid the dirty windows as parked under a tree but a shame I couldn’t wash it off a bit."

Simone C 18 Jun 25