Hiyacar

Member since February 2020
Last seen 5 hours ago

4,926  reviews

response time

99%

of requests accepted

13,720

number of hiyas

Hi 👋 Welcome to the hiyacar Club

The cars you see listed on this account are owned by one of our fleet partners but managed by hiyacar as an accredited Car Club. This means if you reach out to us on chat you will get a response from one of the hiyacar team & all owner reviews are based on the service provided by hiyacar. 🚗

If you want to find out more about our Car Club, head over to https://help.hiyacar.co.uk/en/articles/4501669-car-club-cars-what-are-they.

+ more

Hiyacar Club has received 4,926 reviews

16 Oct 21

Car
Owner

16 Oct 21

Car
Owner

16 Oct 21

Car
Owner

16 Oct 21

Car
Owner

16 Oct 21
"Very pleased and pleasantly surprised at how easy this all was. Hired the car for a week to go see family in a top of the range Seat Ibiza with a few hundred miles on the clock. The app is simple to use and it just works. We did have a hitch at the end where some wally had parked in the club car space but Dawid sorted this for us quickly through the app. Top service, great car and great value. We will definitely be using hiyacar again."

Car
Owner

16 Oct 21

Car
Owner

16 Oct 21

Car
Owner

16 Oct 21

Car
Owner

16 Oct 21
"Nothing worked. It took 15mins to unlock the car, with being on and off with helpdesk people on the chat. Then the same story when I wanted to bring the car back, 'no key detected' all the time. Even as I finally drove... If engine swicthed off at the traffic lights or something, I'd be stuck there with no way to drive. Such a stressful experience - and the system just seems to not work. :("

Car
Owner

16 Oct 21

Car
Owner

16 Oct 21
"Quick simple and cheap. What’s to complain about ?"

Car
Owner

16 Oct 21
"This car is not easy to figure out if you’ve not driven a Citroen before and could do with a few more instructions in the app. First, it’s keyless and could do with a note to make it clear that there is no backup key in the car. Secondly, the handbrake is a different shape and style to standard and if you’ve only got a short hire there’s simply not enough time to get used to it; it’s also so stiff that I lost at least 5 minutes just trying to release it so I could drive off. The car had a massive bottle of screen wash in the boot, which I didn’t spot before driving off so that was thrashing around for my first journey. The boot tray was missing, so nothing valuable could be left in the boot as it would be visible. I had an issue locking the car at drop off and contacted hiyacar. This was a frustrating experience as their phone ‘help’ can’t do anything to assist with the vehicle. I was stuck standing in the street, car alarm going off, waiting ages for live chat to respond."

Car
Owner

15 Oct 21

Car
Owner

15 Oct 21

Car
Owner

14 Oct 21
"Very convenient, flexible, good value. Car is ideal for day trips."

Car
Owner

14 Oct 21

Car
Owner

14 Oct 21
"Back wheel making a noise when braking"

Car
Owner

14 Oct 21

Car
Owner

13 Oct 21
"Great car"

Car
Owner

13 Oct 21
"Nice car, and helpful customer service"

Car
Owner

13 Oct 21

Car
Owner

13 Oct 21

Car
Owner

13 Oct 21
"Excellent service again. Just to let anyone know, you’re not insured if you’re late back so do update arrival times. It’s worth stopping and amending if you feel you’re even going to be a few mins late."

Car
Owner

13 Oct 21
"1st booking take more time ,could be more quick ,less options"

Car
Owner

13 Oct 21

Car
Owner