Hackney

Member since March 2022
Last seen 2 days ago

31  reviews

response time

100%

of requests accepted

130

number of hiyas

Hi 👋 Welcome to the Hackney Electric Car Club!

The cars you see listed on this account are all fully electric vehicles, owned by one of our fleet partners but managed by Hiyacar as an accredited Car Club. This means if you reach out to us on chat you will get a response from one of the Hiyacar team & all owner reviews are based on the service provided by Hiyacar. 🚗

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Hackney Electric Car Club has received 31 reviews

03 Jul 22
"Sat nav didn't track the cars position at all just stayed at last place. The charge card didnt work... because i went to the wrong charge place because guess what, the satnav didn't work. And after i went into my extended time. The virtual key on the app didn't work and i had to reach out to customer service which was prompt but i would have preferred speaking to someone. Then when i ended the service the car wouldn't let me lock with virtualkeyerror. So i waited around for five minutes writing this to wait for it to auto lock itself."

Car
Owner

03 Jul 22
"Absolutely to be avoided. It’s simply impossible to charge this car without the necessary cable which doesn’t come with the car. Also even if you manage to get a spot to charge it will take hours."

Car
Owner

01 Jul 22

Car
Owner

29 Jun 22
"Fantastic vehicle. Great service as always from HiyaCar team. Unlocking/ locking the car wasn’t as seamless as it could be but this may be down to my phone/ network rather than HiyaCar so no points lost there."

Car
Owner

28 Jun 22

Car
Owner

27 Jun 22
"Imagine hiring on 8% battery /‘d like to thank the earth for reaching destination and be proactive for business events that not only build future business but help the environment Electric cars are the future! Thanks Hiya Car"

Car
Owner

27 Jun 22

Car
Owner

26 Jun 22

Car
Owner

19 Jun 22
"Awesome car, please can you expand your area, I live West London and would really like EV’s over this side if possible"

Car
Owner

19 Jun 22

Car
Owner

17 Jun 22
"Lovely, well maintained vehicle! Clearer instructions on charging expectation would be helpful. Sat Nav disconnected during journeys but all mobiles can connect to car easily. Brilliant drive on motorways and inner city roads. Spacious boot for family of 3/4 luggage if being used for weekend/camping/caravan holidays. Really good price"

Car
Owner

16 Jun 22
"I like these cars for short trips in London, it's convenient not to have to pay for fuel!"

Car
Owner

12 Jun 22
"Nice car and very convenient. My only criticisms are (I) that it was only 60% charged when I picked it up (and so was a bit tight to get to where I wanted to go - I hadn’t left time to charge it) and (ii) that I could find no instructions (in the car or in the app as to how to charge it - like I suspect many users I hadn’t hired an electric car before and could have done with some advice and a map of suitable charge points."

Car
Owner

07 Jun 22

Car
Owner

06 Jun 22
"Very disappointed. Car was only a quarter charged and I had to travel to Northampton. Ended up using a different car as could find a suitable charging point local to me. Waste of my time."

Car
Owner

03 Jun 22
"The car decided to not accept four different charge points I tried, and then had a control fault which meant it couldn't be started or moved. Stuck at a service station, 4 hours later, the AA said it was because this car occasionally needs to be charged with its own slow charge cable. But the cable is not supplied with the car. Not my first electric hire, but providing the basics, like its own charging cable are musts, and their omission made this the worst hire car experience I've ever had"

Car
Owner

02 Jun 22

Car
Owner

27 May 22

Car
Owner

26 May 22

Car
Owner

18 May 22
"I used 5% charge to drive to band practice all the way up in Muswell Hills, it's so convenient!"

Car
Owner

13 May 22
"Forgot my bike was at the mechanic and I was late - this was a nice 🌿 alternative to get to The Castle"

Car
Owner

10 May 22
"This car is great, we want more on street Hiyacars in Hackney!"

Car
Owner

07 May 22
"First time booking electric with Hiyacar after DriveNow left London. Booking went well however when asking information about return charge levels, we were given incorrect information by HiyaCar Agents (We were told we had to return with same level or more). This meant we extended our booking to TRY and charge, however the local chargers only charge at < 10% per hour which means you need to extend your rental if the charge drops below 40% (Seems there are no local fast chargers so beware). For this service to be useable we would expect to be able to drop the car off at its 'home' location, where it can be plugged in so the rental can be ended, with the car being charged. The Navigation system in the car freezes the location as soon as you try starting a navigation and the unit needs rebooting - This means you can't look for charging points using the in car navigation. Not knowing the charge before pickup could be a massive problem if you need to drive any distance."

Car
Owner

04 May 22
"Car was amazing to drive Really quirky and comfortable"

Car
Owner

03 May 22
"Car was great, only issue was it didn’t come with a charging cable so were quite restricted in where you could charge up."

Car
Owner