Deepak K17 Sep 21 "I love the flexibility of hiyacar..but a few items you need to resolve. Do not charge customers until the owner has agreed Do allow automatic agreement or approval and then shortly after owner cancels. As this lets ypu withdraw money and refund at later date this can cause problems as you do not know customers financial position. Customer service whilst good turn around time attrocious resolution speed slow staffing vs call and chat volume out of sync. Overflow team serves no purpose voicemail can do the same at less cost as they answer with no ability to resolve issue so waste of time and money. Talk to me i ran 4000 seat call centres voice chat back office 23 yrs of experience and highly recognized. I can help u fix ur issues."