Silvia R 20 Mar 26

Silvia R 11 Mar 26
"Very responsive and helpful customer service. Recharging process still hit and miss, it rarely works ( for me) the first time. Have to try 2-3 times before it works, and ask for confirmation. Also, the drop off process doesn't require photos at drop off unless there is damage. But the review email indicate the drop off is not complete because there are not photos. Please add requirement for photos at drop off if this is what you need. It's a great service otherwise, many thanks."

Silvia R 26 Feb 26
"Great car, very easy to drive. It just needs a sat-nav or a phone holder to use phone as sat-nav. Thanks"

James B 22 Feb 26
"Excellent little car. Very convenient."

James B 20 Feb 26
"First time using this excellent scheme. Would have appreciated being able to stay out a little later than 10pm. I think it needs some parking instructions too. While I plugged it in I don't think it was charging when I left it."

Edward B 28 Dec 25
"Hiyacar was brilliant at helping me get on the road for the first time. The car wasn't perfectly clean but did the job well, only downside is that the range isn't great - this car seemed to struggle to get more than 75-100 miles without charging. Would still highly recommend though."

Michelle M 17 Dec 25

Isaac P 14 Dec 25
"The car had less than 50% charge. Had to stop and charge after 40mins 😕."

Melanie C 09 Dec 25
"Grwat"

Rachel R 09 Dec 25
"Battery dead. Could not take it"

Mathilde P 02 Nov 25
"We have borrowed this vehicle twice now, and are very pleased. Perfect for a day out, and well located close to the city center. Would recommend!"

Shaun F 29 Oct 25
"Fine"

Debbie D 28 Oct 25

Mark H 19 Oct 25

Michelle M 23 Sep 25
"Hi The tyres need air in them Also no idea how to charge it up and i couldn't find instructions in the car"

Thomas W 14 Sep 25

Beth A 14 Aug 25
"Car was great could do with a clean but great hire"

Melanie C 05 Aug 25

Melanie C 28 Jul 25

Robert R 10 Jul 25
"Seven months on from the two exasperating experiences reported below, I thought I'd give HiyaCar/Lancaster Council the benefit of the doubt. I'm pleased (and relieved) to say that it proved to be the right decision: This time everything worked the way it's meant to. In principle, the HiyaCar/Lancaster Council partnership offers a useful service. It's good to see that it now appears to be working."

Jenny L 09 Jun 25
"The booking process was easy to do and it was my first time."