Eleonore K

Member since December 2018
Last seen 1 day ago

48  reviews

response time

100%

of requests accepted

98

number of hiyas

I'm hiyacar's Head of Product. I'm currently looking after a Peugeot 308 in Stoke Newington as if it were my own so that I can learn more about what it's like to share your personal car on hiyacar. That means that yes, I'm the one cleaning the car so please keep it tidy! I give a £10 discount to repeat bookers that agree to give me feedback over a socially distanced chat or zoom video call, so please, reach out! :) (she/her)

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Eleonore has received 48 reviews

06 Sep 21
"Excelent"

Car
Owner

16 Aug 21
"First time renting with Hiyacar and will definitely be using them again. Excellent communication from the owner and the app gave me all the information I needed to complete necessary admin. The car was perfect for our needs. We took our 15yo son for a weekend at Alton Towers and there was plenty of room in the back for him to be comfortable. The only niggle was that the touchscreen display froze, which meant it was not possible to change the a/c temperature. A quick Google search showed that this is a common problem with the Peugeot 208, and was resolved by turning the engine off and back on again. All in all, really pleased we chose Hiyacar and will definitely be back when we need a car again 🙂"

Car
Owner

26 Jul 21
"As our previous reservation, everything went well as expected so all good. Thank you so much for this great service and the car!"

Car
Owner

14 Jul 21

Car
Owner

08 Jul 21
"Really easy to book and great communication with the owner. Car was super clear and easy to drive, bonus being an automatic. A few issues with getting navigation to work (we never did) but otherwise smooth. Lots of cleaning products in the car to make cleaning easy. Only complaint is that there isn't a back up key in the glove box. My phone broke while on holiday and we were locked out the car without a way to get in, then had some issues reaching the support team at Hiyacar when we finally found a computer and phone to use. Would really benefit from having a back up key, as operating the car solely through the app is quite stress-inducing and a bit impractical for a longer trip (e.g, passenger can't pop back and get something from car without your phone)."

Car
Owner

20 Jun 21

Car
Owner

10 May 21

Car
Owner

08 May 21

Car
Owner

28 Apr 21
"Was so easy and a joy to use! Both Hiya and especially Eleonore made the whole process simpler than I could've imagined. Will DEFINITELY use again and again and again."

Car
Owner

25 Apr 21
"As always we had a lovely time with Eleonore's car. It's a great vehicle and Eleonore is always so helpful!"

Car
Owner

10 Apr 21

Car
Owner

06 Apr 21
"Easy and quick. Thanks"

Car
Owner

04 Apr 21
"Found my first hire super easy and the car was in excellent condition and a pleasure to drive."

Car
Owner

21 Mar 21
"Signed up and was booked and on the road within 20 minutes. Super convenient. Really straightforward process and great clean car which is a pleasure to drive."

Car
Owner

14 Mar 21
"Repeat customer and it's local to me! Awesome car!"

Car
Owner

26 Jan 21
"Hired this car for a few hours and was pleasantly surprised by how easy it was to familiarise myself with it, the drive was superb, also very economical."

Car
Owner

30 Dec 20
"All went very smooth sailing and the car was clean and a good drive!"

Car
Owner

21 Dec 20

Car
Owner

28 Nov 20
"Car a bit grubby but easy to drive. Brakes very sensitive."

Car
Owner

27 Nov 20
"Easy to find, easy to drive, and easy to get in touch with the owner. 5 stars."

Car
Owner

27 Nov 20
"Nice car, easy to find, great communication from the owner."

Car
Owner

15 Nov 20
"Perfect"

Car
Owner

03 Nov 20
"Had a great experience renting the car from Eleonore. The car drives like a dream and Eleonore was super helpful."

Car
Owner

26 Oct 20
"Easy to collect and communicate with, would highly recommend"

Car
Owner

17 Oct 20
"Great car & easy to use if you read the instructions properly"

Car
Owner